Terms of Service

1. Acceptance of Terms

By accessing or using FieldFinish, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the platform.

2. Description of Service

FieldFinish is a field communication and project documentation software platform designed for cabinet shops, installers, showrooms, countertop companies, and related finish-trade professionals. FieldFinish provides tools for field notes, photos, project messaging, punch lists, drawings management, and closeout documentation. FieldFinish is a communication and documentation tool only.

3. Scope of Service — What FieldFinish Does Not Do

FieldFinish is a software documentation and communication platform. It does not manage, supervise, guarantee, or assume responsibility for:

• Project outcomes or results
• Installation schedules or completion dates
• Field measurements or dimensions
• Code compliance or safety procedures
• Construction methods or installation decisions
• Contractor or subcontractor performance
• Project success or client satisfaction
• Accuracy of AI-generated content including summaries, notes, and categorizations

4. Limitation of Liability

To the maximum extent permitted by applicable law, FieldFinish shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, project delays, or business interruption, arising from use of the platform, regardless of cause or the form of action.

5. Service Availability

FieldFinish makes reasonable efforts to maintain service availability. However, FieldFinish does not guarantee uninterrupted access and is not liable for:

• Service interruptions or outages
• Sync failures or data delays
• File upload failures
• Delayed notifications
• Internet connectivity issues
• Third-party integration failures

Users should maintain independent records of critical project information.

6. User Responsibilities

Users remain solely responsible for:

• Verifying all project information, drawings, and dimensions
• Reviewing all communications and decisions
• Maintaining independent records of critical project information
• Reviewing AI-generated content before reliance
• All project decisions, safety compliance, and field verification

7. AI-Generated Content

FieldFinish uses AI technology to generate summaries, notes, recommendations, reminders, and categorizations. This content is provided for convenience only. Users must review all AI-generated content before relying on it for any purpose. FieldFinish is not liable for inaccuracies in AI-generated content.

8. Data and Privacy

Your use of FieldFinish is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Modifications to Terms

FieldFinish reserves the right to update these Terms of Service. If changes are material, users will be notified and may be asked to re-accept. Current version: 1.0. Continued use of the platform following notice of changes constitutes acceptance of the updated terms.

10. Contact

For questions about these Terms of Service, please contact FieldFinish through the contact information provided at fieldfinish.com.